PC System Requirements
(Minimum requirements for each)

• 128MB RAM
• Pentium II 266MHz
• Microsoft Windows 98
• Internet Explorer 5

PC Hardware Requirements:

• 128MB RAM
• Pentium II or better CPU 266MHz or better CPU clock speed
• Accelerated Graphics card, with at least 2MB of memory

(This is for “high” bit rate video, lower rates require less CPU frequency)

PC Software Requirements:

Operating System: Microsoft Windows 98, ME, NT, 2000, XP, Vista

Browsers:

• Internet Explorer 5 or better
• Mozilla 1.0 or better
• Firefox 1.0 or better
• Opera 7.0 or better

(May work in other browsers, however these are untested)

Browser Extensions:

An Active X enabled browser, or Sun Java 1.3.0 (or better), or Microsoft Java

Macintosh System Requirements

• 192MB RAM
• G3 350MHz
• OS X Version 10.2.7
• Safari Version 1.2.4

Mac Hardware Requirements:

• 192MB RAM
• G3 or better CPU
• 350MHz or better CPU clock speed
• Accelerated Graphics card, with at least 10MB of memory

Mac Software Requirements:

Operating System: OSX version 10.2.7 or better (with all current patches)

Browsers:

• Safari version 1.2.4 or better (fully patched)
• Mozilla and IE are not always supported, as they lack javascript to java connectors.

Browser Extensions:

Any Sun Java except un-patched 10.3.9.

Please note: Not compatible with Intel-based Macs at this time (In development)

How do I determine if my system fulfills the requirements?
PC Compatible
Click “Start” then “Run” then type “dxdiag” and hit enter. You may be prompted with a Microsoft WHQL prompt, select an option, and you’ll be given a report that includes the Windows version, Service Pack Level, Processor speed and system RAM.
To determine the amount of RAM on your video card, click the “Display” Tab reports information on the video card installed on your system. If your system is displaying jerky or “stuttery” video and it comfortably fulfils the minimum hardware requirements, we recommend rebooting the machine if it has been operating for an extended period of time, or if many applications have been used since it was last rebooted.

Apple Macintosh
Click on the Apple symbol on the top left hand corner of the screen, and select “About This Mac”. This will provide information about the amount of system RAM, the CPU type and speed of CPU. To obtain information about the graphics memory available on the computer, Click on the “More info” button, and select the “PCI/AGP cards” in the left hand list box. The amount of VRAM (Video RAM) is reported in the bottom right hand window pane.

Linux (In development)
Start up a terminal prompt, type in “dmesg” and hit enter. Depending on the flavor of linux this should report all the required pieces of information.

How do I know what software version I am using?
PC Compatible Operating System

• Click “Start” then “Settings” then “Control Panel” and then double click “System”. This will report the operating system and service pack level.

Apple Macintosh Operating System

• Click on the Apple symbol on the top left hand corner of the screen, and select “About This Mac”. This will report the operating system version.

Linux Operating System (still in testing)

• Start up a terminal session and type “dmesg | head”. The first couple of lines will report the linux kernal version number and operating system details.

Browsers:

• Internet Explorer: Start Internet Explorer, and click on “Help” in the Menu, followed by “About”.
• Firefox: Start Firefox and click “Help” then “About Mozilla Firefox”.
• Opera: Start Opera and click “Help” then “About Opera”.

How do I update my software?
Follow the links to update software on your computer.

Browser Updates:

• Internet Explorer: Navigate to the following URL in your favorite browser
  www.windowsupdate.com and follow the instructions provided.
• Mozilla Browser: Navigate to the following URL in your favorite browser
  www.mozilla.com and follow the instructions provided.
• Firefox Browser: Navigate to the following URL in your favorite browser
  www.mozilla.com and follow the instructions provided.
• Opera Browser: Navigate to the following URL in your favorite browser
  www.opera.com and follow the instructions provided.
• Safari Browser: Click on the Apple symbol on the top left hand corner of the screen,
  and select “About This Mac”. Click on the “Software Update” button.

Java Updates:

• To update on your machine, navigate to www.java.com in your favorite browser and follow the instructions.

What are the different connection rates, and how fast does my internet connection have to be to view them without buffering the Vividas video?
In general there are (up to) 5 different bandwidth rates provided by Vividas. NOTE: each site may not have all rates published.

Bandwidths for different connection types

• Low ~ approx 220kbps and is suitable for a 256k (download) DSL connection to the Internet.
• Medium ~ approx 440kbps and is suitable for a 512k (download) DSL connection to the Internet.
• High ~ approx 740kbps and is suitable for 1500k+ (download) DSL or DOCSIS cable modem connection to the Internet.